Tempest is able to offer a fully outsourced solution for Partners, who require optimum flexibility without recruiting additional staff. Operational requirements can therefore be met and flexed quickly and easily, utilising Tempest experienced staff.

Business Process Outsourcing is an efficient and cost effective method of managing your business’ billing and operational needs.

Our options include:

First, Second and Third Line customer care
Order placement and management
Full bill run production and management
Fulfilment web- and paper- based
Direct Debit origination and collection
Daily / weekly / monthly management reporting and information

For Partners who wish to own and operate all aspects of the Billing process, we offer a range of purchase and leasing options.

Managed Services provide our Partners with a cost-effective solution for their billing requirements. By utilising their existing people in conjunction with the expertise of Tempest staff, the billing activity is jointly managed in a cost effective and efficient manner.

This approach allows Partners to grow their business with access to additional ‘virtual’ personnel without increasing their staff requirements; also the peace of mind that support is always available and that billing is managed to the highest possible standards.